Track 4: Digital Innovation, Transformation, Business Models and the Future of Work

Track Co-Chairs

Dilek Cetindamar, University of Technology Sydney
Sophia Duan, La Trobe University
Michael Lane, University of Southern Queensland
Axel Korthaus, Swinburne University of Technology
Sachithra Lokuge, University of Southern Queensland 

Track Description

The rapid evolution and pervasive adoption of digital technologies and infrastructures has fundamentally changed the nature of products, processes, and services. Advances in digital technologies such as artificial intelligence, blockchain, virtual reality, and internet-of-things are bringing dramatic changes in society, economy, and organisations. Digital innovation and transformation cut across traditional industry sector boundaries and involve inherently networked architectures, products, and services. The ongoing digitisation of products and services is also leading to radically new disruptive and dynamic business models. Further, these accelerated digital transformation is introducing both many opportunities but also considerable challenges and risks at the organizational and individual levels. In particular, rapid workforce automation, digitalisation of organisational processes, increased surveillance, and artificial intelligence (AI)-based decision making become key concerns for society as a whole and a focus of information systems scholars.

Looking at the intersection of information systems and innovation, this track will contribute to knowledge on how digital technology transforms not only the way that value is created with new products, services, organisational, and social innovation but also the future design and practices. This track will also consider on how digitisation influences the invention process itself, and how the innovation process becomes digitised. The focus of the track is on new approaches of digital innovation, business model transformation journey in shaping, and navigating the digital future at workplaces and society as a whole.

We welcome high quality research papers in any major topic of digital innovations, business models, and future of work with no limitation of the research methodologies. In sum, we seek no less than new ways to transform our understanding of this research area.

Topics of interest include but are not limited to:

  • Digital innovation and transformation in business, government, and IS/IT education
  • Innovation theory, models, and practices relevant to information systems
  • Innovative digital business models and digital entrepreneurship
  • Social innovation and ICT
  • Innovation as a process of exploring, generating, and excluding of futures
  • Digitisation and the future of work, workplaces, and occupations
  • Implications of novel technologies (e.g., AI) for the future of work, organisations and industries
  • Challenges of future of work
  • Digital strategy and performance measurement

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