Track Co-Chairs
Libo Liu, University of Melbourne
Sultana Lubna Alam, Deakin University
Yao Zhao, University of Queensland
Shah Miah, University of Newcastle
Track Description
Digital Technologies have significantly enhanced participation in the exchange of impactful data, information, enabling digital collaboration in various forms such as crowd work, distributed teams, remote work, and the collaboration between Artificial Intelligence (AI)-powered agents, and human end-users. Among these technologies, social media platforms are proliferated over the most recent years as a prominent type of digital resources that enable such collaborations and relative innovations by allowing information, ideas, and thoughts, to be socialised through virtual networks and communities. These networks can be organisational, inter-organisational, or just part of societal life. For end users, using the social media is a primary way of establishing and maintaining social ties and a channel for receiving digital services. For businesses, social media and other digital collaboration platforms serve to attract, retain, and co-create value with customers and is a rich source of information for predicting customer behaviour and market trends.
However, the adoption of these platforms has raised concerns regarding the unintended consequences and potential risks. For example, issues related to users’ digital wellbeing, consumer intelligence, addiction to smartphones, cyberbullying, fraud, fake information, and breaches of privacy or any other forms of human and societal ethics. In line with the conference theme “The State of the Information Systems Discipline: Challenges and Opportunities”, we invite submission of cutting-edge conceptual, methodological, and empirical research that enhances our theoretical insight into and a practical understanding of a wide range of current and future tools and platforms for digital collaboration.
Topics of interest include but are not limited to:
- Data Governance in digital workplace and open environment for digital collaborations
- Digital collaboration dynamics, and virtual teams
- Leveraging digital collaboration tools to maximize business potential
- New theories about the effects of digital collaboration at one or multiple levels, including individual, departmental, organizational, and inter-organisational levels
- The use of data science and analytics methods for research on the crowd and digital collaboration
- Consumer intelligence from digital platforms
- New designs of platforms and processes for digital collaboration, including smart devices or apps that can be used to share (or socialise) information
- Trustworthiness and reliability of the information on digital collaboration tools
- Management challenges of digital collaboration
- Ethical concerns, privacy issues and challenges related to digital collaboration
- Exploration of negative effects of social media and digital collaboration tools (e.g., cyberbullying, fraud, and fake news) and mitigation methods
- Understanding and combating the diffusion of fake news and misinformation
- Implications of regulating social media content (e.g., Australia’s News Media and Digital Platforms Mandatory Bargaining Code)